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Covid-19 | Business Resumption Plan Checklist

Use checklists to implement the business recovery plan after a crisis successfully.

COVID-19 Workplace Inspection Checklist

Use this checklist template to plan the resumption of work at the workplace step by step.

Back to Work Form Template

Use this template to reintegrate an employee into company work after a long absence.

Lumiform enables you to conduct digital inspections via app easier than ever before.

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Why use business resumption plan checklists for reopening?

After a major emergency or business interruption (e.g. disasters and pandemics), a carefully designed plan helps to restore normal operations. A planned approach makes it easier to identify the necessary measures required to revive all key organizational functions and ensure the safe use of the facilities for all employees and customers. In this case, checklists help not to overlook anything and facilitate cooperation within the management team.

Checklists are an essential tool in risk management to analyze and monitor processes and to identify and solve problems as quickly as possible. This approach helps in planning business continuity so that the options available to management during the crisis can be assessed in the best possible way to get back on the right track in business operations . To achieve this, a checklist for business resumption should cover the following points:

This article covers the following topics:

1. The relevance of a checklist for restoring business operations

2. The key elements of an effective resumption of business activity

3. Business resumption plan checklist for implementing control meachanism

4. A digital tool for business resumption planning

Related checklists

Conduct this checklist easily and digitally via mobile app and save 50% of your inspection time. Try for free now

The relevance of a checklist for restoring business activity

After the interruption of business operations, it is a top priority for companies to get business back to normal. However, there are lessons to be learned from crises. Therefore, developing a business recovery plan can help companies move forward in the following ways:

Key elements of an effective resumption of business activity

There are five essential aspects which are of crucial importance in the planning of the restoration of the company's activities so that the plan can be implemented successfully and effectively:

1. Aspect: Analysis of the operational effects of critical processes

It is important first to identify and analyse all critical processes and situations to ensure efficient planning and prioritisation. Failure to do this may result in wasted resources and increased workload, causing further delays in returning to normal operations.

2. Aspect: Customers, business partners and employees

When planning the restoration of a company's business operations, the input, participation and the effects on employees, customers and business partners must be taken into account. An interruption of their working and everyday lives has a direct impact on business-critical processes. It is important to bring these groups on board during business recovery and contingency planning.

3. Aspect: Evaluation of the facilities

Companies that have had to decommission plants and buildings should carry out a condition assessment to ensure that everything is functioning properly. They should also plan safety measures to reduce the risks to employees and business processes.

4. Aspect: Communication and transparency

Communication during the recovery phase must be as comprehensive as possible. In this way companies create a supportive working environment that is understood and understood. From the individual employee to the supplier, everyone involved in the company's activities must be kept informed of developments affecting them. Open channels of communication should be available to enable close cooperation in a difficult situation.

5. Aspect: Knowledge from the crisis

The company management and its employees can learn from every crisis. Much can be learned during the management and recovery phase from an emergency. The documentation of the process of planning processes to restore business operations can be documented in detail to identify the good and bad experiences and use the lessons learned for future crises.

Which control mechanisms can be implemented after a lockdown with the help of a checklist ?

After the lifting of restrictions, the company management and its business has to face difficult challenges. It must plan for the restoration of business activities with shrunken resources and adaptation to a "new normality", ideally to enable all employees to return to their jobs.

Executives must lay the foundations for a recovery of the company so that internal processes can be continuously restarted. To this end, they must ensure that the necessary measures are implemented . A carefully designed business resumption plan and adequate tools such as checklists, training and programs will help them do this. This is the only way to develop strategies and procedures that support the recovery of disrupted processes, maintain critical operations and ensure that employee health is protected.

The following control measures support the company management in resuming business activities:

1. Formation of a special committee

A special committee is intended to assist in the implementation of existing plans for the restoration and resumption of business activities. Members also assess the physical, economic and social impact of the pandemic on the company and make adjustments to the plans if necessary.

2. implementation of appropriate measures to return to work

Every employee should be prepared to return to work by the company. Special attention should be given to risk groups and employees who have been exposed to COVID-19. Guidelines should be established for the entire workforce, which should be followed to help everyone to re-enter the workplace.

3. Social distancing

According to scientific findings, the social dissociation is a helpful measure to push back the pandemic. A measure that will probably accompany us for a long time to come. Companies have a responsibility to implement social distancing at their workplaces.

4. High hygiene standards

The regular cleaning of the workplace during the pandemic should be just as much a part of everyday work as the cleaning and disinfection of highly frequented areas in the company and sanitary facilities. In this way, the health of the employees can be protected and a feeling of security can be conveyed.

5. Restructuring of working methods

The social distance regulations have forced many employees to work from home. For the future, companies must consider restructuring their current work organisation to be prepared for future pandemics .

6. Keep up to date

Not only during a pandemic but also otherwise, it is important for companies to keep abreast of the latest developments in health and safety at work. Instructions and guidelines from local authorities and national organisations are the right tools to strengthen the business recovery plan and occupational health and safety.

Related app uses

Digital tool for the business resumption plan.

Step by step, companies resume their business activities after a crisis. Careful planning supports them in this process. This can be implemented with digital tools such as Lumiform. The mobile app and desktop software makes it easier to exchange information and solve problems.

Lumiform helps executives create a business recovery plan that promises efficiency and success. The mobile app offers the advantage that all quality and safety inspections, simply by tablet or smartphone can be performed on-site - online or offline. All data is immediately available to the entire planning team.

With Lumiform, companies can:

To make planning easier, we have put together some templates that can be used immediately with the Lumiform App. All templates can be easily adapted to meet internal company requirements and regional guidelines of state authorities.

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Business Resumption Plan Template Checklist for Retail Stores

This business resumption plan for retail stores can help retail chain operators put measures in place to ensure the safe reopening of their stores. Use this customizable template to help managers inspect store facilities, take photo evidences of completed actions, and assign tasks to store personnel.

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Free Business Resumption Plan Template Checklist for Retail Stores Checklist

Go digital today, convert your paper checklists into digital forms.

Scan this QR code to use this paper checklist on your smartphone or tablet or visit https://safetyculture.com/

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Name of Business

Conducted on

Prepared by

Store Reopening Plan

About the Business

Business Name

Primary Address

City, State, Zip Code

Telephone Number

Primary Point of Contact

Primary Emergency Contact

E-Mail Address

Store Reopening Planning Team

The following people will participate in business resumption planning

Team Leader

Contact Number

Meeting Schedule

Summary of Dates and Locations

Store Reopening Checklist

Confirm employee health and readiness to return to work

Communicate reopening schedule as soon as possible with employees.

Determine shift schedules as soon as possible.

Inventory Check

Verify inventory count and records.

Take stock of inventory and record losses of any product damaged/out of date/spoiled during closure.

Contact vendors and suppliers to update product orders and delivery schedules.

Store Exterior

Sweep sidewalks (if a curbside store), dust ledges, wash store windows and doors.

Clear all debris from in front of store.

Ensure building is clean and well lit.

Parking lot, if available, is clean with garbage cleared.

Up to date promotions and reopening signs are displayed in windows.

Clean light fixtures and replace burnt out bulbs.

Sanitize doors and knobs.

Sweep and sanitize floors.

Dust displays and surfaces.

Check that all fixtures, floors, walls, windows, and surfaces are clean and well maintained.

Before restocking product, review updated merchandising guides/promotional materials.

Ensure merchandisers/staff are scheduled to set up displays and equipment.

Verify product pricing.

Place promotional signage.

Physical Facilties

Ensure HVAC, plumbing, and electrical systems are operating properly

Verify all locks are in good repair.

Clean out air vents and replace filters as necessary.

Ensure alarm systems are working.

Ensure electricity is available throughout the store

Review loss prevention and security policies with employees.

Educate employees on any new handwashing, sanitization, health and safety policies.

Boot up POS systems and verify systems are ready to process transactions.<br>

Ensure POS is clean, sanitized, and free from personal effects.

Clean customer restrooms including all surfaces (counters, sinks, toilets, floors, handles and doors).<br>

Restock supplies

Check if sinks and plumbing are working correctly

Person-In-Charge

Final Notes/Comments

You may contact the following person with any questions or comments about this plan.

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Disaster Recovery Plan Template

DRP's are steps or mechanisms that can reduce or eliminate various threats for organizations

Business Continuity Checklist

The business continuity checklist is the first step in the BCP process.  The checklist is not an exhaustive list, it is a simple tool that can be used to ensure that the basic BCP process has been initiated and the Division management has considered what needs to be done to keep essential functions operating if an adverse event occurs.  The checklist is somewhat “information centric” as organisation’s reliance on information is increasing and its successful management provides competitive advantage.

Business Continuity Checklist

Page Contents

Program Initiation and Management (Pre-Planning)

Risk Evaluation and Control (Pre-Planning)

Business Impact Analysis (Pre-Planning)

Developing Business Continuity Strategies (Planning)

Emergency Preparedness and Response (Planning)

Developing and Implementing Business Plans (Planning)

Awareness and Training Programs (Post-Planning)

Business Continuity Plan Exercise, Audit, and Maintenance (Post-Planning)

Crisis Communications (Post-Planning)

Coordination with External Agencies (Post-Planning)

Business Continuity Checklist :MITIGATION PLANNING CHECKLISTS

Mitigation Planning

Business Continuity Checklist: RESPONSE ACTIONS

Plan Checklists of Initial Actions for each high risk threat (complete a checklist for each high risk threat)

Response Checklists

We hope this information will help you prepare for you business continuity checklist .

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Blog , Human Resources

Checklist for business reopening and resumption.

business resumption plan checklist

This post was co-authored by Teresa Foltz and Christine Roach, Senior HR Consultants for vcfo.

In January, the virus that was then impacting China was barely on individuals’ radars in the US. As we too became engulfed by its impact, a massive mobilization ensued across all aspects of society. Businesses were forced to make quick and tough decisions, from how to stay afloat to how to put safe and effective work-from-home operations in place.

Now, more workplaces are being given the greenlight to reopen their doors. Reopening is an absolutely welcomed and positive step, but one that must be carefully planned, well organized, and thoughtfully taken. Missteps in reopening can erode customer trust, damage company culture, and put the physical health of employees and overall health of the business at risk.

To help leaders gain confidence that they cover all the bases as they prepare to reopen their businesses or bring work-from-home employees back to their facilities, we’ve put together a Checklist for Business Reopening and Resumption.

*Note : This checklist should not be viewed as exhaustive, but as covering the primary, universal elements of business reopening and resumption. Every business is different and should be reopened only in accordance with state and local guidelines.*

Foundational Planning

Before moving to more of the tactical elements of business reopening or resumption, leaders should weigh the broader strategic aspects in play and ensure the best possible foundation to make decisions from.

Facilities Readiness

Facilities readiness is imperative to instill confidence in customers and employees that leaders and the organization as a whole are doing everything possible to make it safe for them to come back and conduct business.

Communication and Change Management (for Employees and Customers)

Prepare workers and customers for a positive return with transparent, consistent, and appreciative communications. Everyone should have clear expectations regarding what the workplace/business environment will look and feel like upon their return and the reason behind any changes made.

Policies and Practices Review

Many policies will likely require changes or updates to meet the needs of the new normal. Review each for changes that are needed now and understand that there are still unknowns that will likely compel further updates in the near future. In addition to broader macro  policies like those noted below, “micro” policies and practices (e.g. conference room, kitchen, meeting protocols) will also need to be evaluated.

HR and Regulatory Readiness

Shared responsibility for health and safety of employees / taking care, culture/vision.

Plan and Prepare for Success

Remember, this checklist should not be viewed as exhaustive, but rather as a solid place to start for leaders who are getting ready to reopen their businesses. Especially now, “winging it” and “figuring it out as we go” are not advisable approaches. The health of customers, employees, and companies overall will in large part depend on how planful, prepared, and disciplined leaders are in reopening and resuming their businesses.

Strengthen your company’s plan for getting back to business. Request a free consultation with a vcfo expert today.

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Teresa Foltz

Business Reopening Plan

Tool to help resume operations in a post-lockdown economy

business recovery plan after pandemic featured

Business Resumption Plan

Start using template

A Business Resumption Plan is a tool activated after a significant disruption or emergency to help companies gradually restore critical business functions to maintain continuity of service to clients and business partners. With this SafetyCulture (formerly iAuditor) business reopening plan template, management teams can:

Published 31 Jan 2023

What is a business reopening plan?

A business reopening plan is a tool that helps document a set of procedures that helps companies eventually restore normal operations after a significant emergency or disruption (e.g. disasters and pandemics). It aids the management team in identifying the necessary measures to help reopen all the key organizational functions and ensure the safe use of facilities for employees and customers.

Download Free Template

In this article

Importance of business reopening planning, 5 key elements for effective business reopening , using business reopening plans in a post-lockdown world, what controls should employers consider for a post-lockdown business reopening, digital tool to help the workforce adapt to ‘the new normal’, featured business reopening plan templates.

As an essential risk management tool that helps with business continuity planning , the business reopening plan provides company leaders an opportunity to assess how they can get back on track as safely and quickly as possible in a post-crisis environment. To help achieve this, a business reopening plan should include:

The development of business reopening plans can help:

The following are vital elements that help ensure an effective business reopening or resumption planning:

Business Impact Analysis of Critical Processes and Systems

Employees, customers, and business partners.

Any business reopening planning must take into account the input, participation, and impact to the employees, customers, and business partners. A disruption to their lives directly affects business critical processes, which is why it is important work with them in business recovery and contingency planning.

Facilities Assessments

Inclusive communications, lessons learned.

Much can be learned from each phase of managing and recovering from a contingency. Documenting the process of business reopening planning will help in identifying the things learned, both good and bad, and will go a long way toward helping to deal with other crises when they occur.

As businesses recover and employees prepare to return to work when restrictions are lifted, business leaders are bound to face the tough challenges of restarting operations and helping a reentering workforce adapt to the ‘new normal’, all while managing to make the most of dwindling resources.

To maximize recovery while ensuring the steady restart of internal processes and protection of employee health, executives will have to lay the groundwork for post-pandemic business recovery to ensure that the necessary measures are in place to help them remain viable, even in the aftermath of a pandemic. 

With carefully designed Business Reopening Plans, employers can develop strategies and procedures to help recover disrupted systems, maintain critical operations, and ensure that employee health and welfare is protected.

Forming an ad hoc committee

Forming an ad hoc committee can help execute existing business recovery and resumption plans (if any) and assess the physical, economic, and social impact of the pandemic to the organization. Business reopening actions should be adjusted based upon the actual impact and circumstances.

Implementing proper return-to-work measures

If there were company members who have been exposed to but already cleared of COVID-19, proper return to work guidelines should be set to help them adapt as they reenter the workforce. Further return to work guidance from the Center for Disease Control and Prevention (CDC) can be found here .

Implementing intermittent social distancing beyond lockdowns

Continued restrictions such as social distancing measures may need to be in place intermittently until 2022, scientists have warned in an analysis that suggests there could be resurgences of COVID-19 for years to come. With this, companies will need to review social distancing guidelines by the CDC and assess how they can implement it in their workplaces.

Providing access to consistently clean and sanitized facilities

Regular workplace cleaning schedules may need to be more scrutinous to strengthen the protection of employees against viral infections. Areas frequented by workers or others (e.g. visitors to your premises) should be cleaned and sanitized more often to also provide employees a sense of security when they are working. Hygiene supplies such as soap, water, and toilet paper should also be properly stocked at all times.

Considering the restructuring of how people work

Social distancing regulations to combat the coronavirus pandemic have forced millions of employees to work remotely. It remains to be seen whether this will lead to a permanent change in working arrangements, but to proactively address these changes, companies may have to restructure how employees work as a strategy to mitigate the risk of future outbreaks.

Staying up to date with local and CDC guidance on the coronavirus

It is important that businesses remain up to date on the latest developments with regard to the pandemic. Guidance and directives from local authorities and the CDC will adapt to changing circumstances, so companies should make sure to revisit them in order to strengthen business reopening plans.

Why use SafetyCulture?

Soon enough, businesses will rise again and the workforce will be able to return, although, there will be a ‘new normal’. To help organizations and employees plan on how they can gradually adapt, SafetyCulture provides free digital business reopening plan templates which can be completed on mobile devices or desktop.

With SafetyCulture, you can:

Try SafetyCulture for free!

To help you get started, we have compiled checklist templates to help with business resumption planning.

Business Resumption Plan for Retail Stores

This business resumption plan for retail stores can help retail chain operators put measures in place to ensure the safe reopening of their stores. Use this customizable business resumption plan template to help managers inspect store facilities, take photo evidence of completed actions, and assign tasks to store personnel.

Workplace Reopening Checklist for COVID-19

A lot of businesses like gym, pubs, restaurants, retailers are now preparing to open again, and the process of reopening can be stressful. This workplace reopening checklist should help guide them through the first few step, plus they can customize it to add things that are relevant to their industry to meet specific legislative requirements in their respective countries. 

Facilities Reopening Readiness Checklist

This checklist can be used by facility managers to perform facilities readiness assessments for reopening after a lockdown. It can help ensure that the facilities system are functional and policies are up-to-date with the latest COVID-19 guidelines to ensure the safe return of employees and customers.

Social Distancing Plan for Workplaces

Once lockdowns are lifted, businesses can resume, however, social distancing may still be needed or required by the state. This social distancing plan template can help employers in implementing social distancing measures in workplaces as a risk management strategy to minimize the possibility of outbreak resurgence.

Return to Work Form

This return to work form can be used by an employee coming from prolonged absence (e.g. due to injury or sickness) to list days of absence and its cause. It can be used by supervisors to plan with workers who were cleared of the COVID-19 infection how they can be reintegrated back into the workforce as safely as possible.

Return to Work Risk Assessment Form

This return to work risk assessment form can be used to list and assess the identified safety implications associated with the return to work process of employees. The risk assessment process should consider the impact of the workplace and current events on the employees' ability to work and if there are existing controls to help mitigate the risk to the employees.

Store Re-opening Checklist

These are BRC-USDAW (British Retail Consortium-Union of Shop, Distributive and Allied Workers)  recommended implementation practices for Non-Food Retail Stores. This can serve as a guide for retailers on how to implement UK Government advice based upon on these recommendations. 

Bonus: Workplace Pandemic Preparedness Plan

This workplace pandemic preparedness plan checklist by the Center for Disease Control and Prevention (CDC) can help pandemic coordinators of large organizations to develop, maintain, and act upon strategies to protect employee health and safety in the event of a future pandemic

Retail Store Re-Opening Checklist

UK government advice in retail store re-opening after Covid-19 pandemic. BRC-USDAW recommended implementation practices for Non-Food Retail Stores. A guide for retailers on how to implement Government advice.

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SafetyCulture Content Specialist

Jona Tarlengco

Jona Tarlengco is a content writer and researcher for SafetyCulture since 2018. She usually writes about safety and quality topics, contributing to the creation of well-researched articles. Her 5-year experience in one of the world’s leading business news organisations helps enrich the quality of the information in her work.

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  4. Free Business Reopening Plan Templates

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  6. Business Resumption Plan Template Checklist for Retail Stores

    This business resumption plan for retail stores can help retail chain operators put measures in place to ensure the safe reopening of their stores. Use this customizable template to help managers inspect store facilities, take photo evidences of completed actions, and assign tasks to store personnel. Use this Template Print as PDF Title Page

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    Business Resumption Planning Checklist This Checklist is to help you determine the adequacy of your business resumption plan. The checklist is based on information from the booklet: Business Resumption Planning, A guide, published by Emergency Preparedness Canadaand SafeGuard Personnel Have key employees seen the business plan and are all

  9. Business Continuity Checklist

    The business continuity checklist is the first step in the BCP process. The checklist is not an exhaustive list, it is a simple tool that can be used to ensure that the basic BCP process has been initiated and the Division management has considered what needs to be done to keep essential functions operating if an adverse event occurs.

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  14. Checklist for Business Reopening and Resumption

    Before moving to more of the tactical elements of business reopening or resumption, leaders should weigh the broader strategic aspects in play and ensure the best possible foundation to make decisions from. Establish goals and milestones for reopening and how progress against them will be measured

  15. Business Reopening Plan: Free Templates

    Business Resumption Plan. Download Free Template. A Business Resumption Plan is a tool activated after a significant disruption or emergency to help companies gradually restore critical business functions to maintain continuity of service to clients and business partners. With this iAuditor business reopening plan template, management teams can:

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  19. DOC Business Resumption Plan

    When notified by the Emergency Management Team that the Business Resumption Plan has been activated, the team leader will: Record all the information and instructions given by the Emergency Management Team. Use the Notification Checklist located in this section as a guideline and work paper.

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