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Easy roam ®.
- Do it yourself - Easy Roam can only be added using self-serve. Either log in to My TELUS, text ROAM to 7626, or chat with TELUS Assist at telus.com/virtualassistant.
- Only pay for the days you roam - Easy Roam will only activate if you use data, send a text, make or answer a call while travelling. If you don’t want to use Easy Roam, avoid those actions and ensure data roaming is turned off.
- Avoid surprises on your bill - For each bill cycle you won’t pay more than $120 per month in the US and $180 in international destinations, making it ideal for longer trips. Plus, you’ll receive data notifications to add more data and avoid overages just like when you’re at home.
Pay-per-use rates for USA
- Data: $5.00 per MB
- Calls: $1.60 per minute
- Text: $0.75 per text
- Rates are subject to change.
- Voicemail notification may not be available in all travel destinations.
- International Travel charges may take up to 90 days to appear on your bill depending on the destination you travel to.
- US data is charged by the MB and is prorated to the closest KB. International Data is charged by the MB and is prorated to the closest 20KB.
Travel & Hospitality
Everyone dreams of that perfect getaway – flights connect, the rental car is new, the hotel upgrades you, the restaurant is five stars, and so on.
While we love the end result of great customer service, we’re also focused on the process behind it all – and the discipline that goes into a desired service outcome. Offering personalized and data-driven customer support solutions in over 50 languages, we’re committed to serving the digital and CX needs of leading and disruptive travel and hospitality brands.
While different businesses offer consumers various products and services, there are overarching themes around how expectations are changing — and these generally center around authenticity, personalized experiences, removal of friction, and on-demand functionality. - Deloitte
Multilingual CX support in over 50 languages
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Omnichannel made easy: Implementation checklist for travel and hospitality companies
This easy-to-follow omnichannel checklist created by Everest Group, in partnership with TELUS International, is designed to assist today’s most successful travel brands navigate to an omnichannel customer experience strategy.
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Telus Easy Roam Plans and Add-ons Makes US and International Travel Easy
- What You Need To Know
Beware Flights and Cruises
- Telus US Travel Rates
- Telus International Travel Rates
- Compatible US Carriers
Telus doesn't have the most countries serviced ( that's Bell ), and they don't the most options ( that's Rogers ) but they do have the best balance between the two. To top it off they share the lowest daily travel rates at $7 per 24-hour period to the US, and $12 to more than 150 countries worldwide.
Canada's largest, fastest and most reliable network won't help you when you leave the country. Telus offers the best mobile service in the nation so your expectations should be equally high when you travel. Customers with a Telus Mobility account can easily travel south or to 150+ countries without worrying about coming home to a bloated phone bill.
Whether you choose a daily plan that lets you use your home plan 's minutes and data while abroad, or you buy a talk, text and data add-on exclusive to the country you're visiting then Telus has affordable solutions for you. Quick trips, longer vacations, or regular visits all have different solutions so read on to find out what's best for you.
What Are My Rights When Roaming?
The Canadian Radio-television and Telecommunications Commission (CRTC) has a Wireless Code of Conduct that protects the rights of consumers when it comes to overage charges on cell phone bills. Once your carrier recognizes that you've traveled to an international roaming destination, the account holder AND the device user must be notified at no charge. You can opt out of these notifications by contacting your carrier, but you should keep them active.
It is up to your wireless provider to suspend roaming overage charges once it reaches $100 within a single monthly billing cycle (unless you've expressly consented to additional charges). Be aware that if your trip spans two billing cycles then you can incur that $100 maximum charge twice.
The cap applies on a per-account basis. If you have a Family Sharing plan then the $100 maximum overage only applies once to the account, not for each and every cell phone line on that account. Any roaming add-on you buy counts towards this cap. So, if you buy data to be used in the US for $20 then the most your carrier can charge you at the end of the month in overage fees is $80.
While roaming internationally, it's up to you to make sure you stay within the limits of your plan. Carriers typically provide an account management app or website where you can track these details in real-time. The Wireless Code of Conduct only ensures that you don't wind up with a $8,000 bill when you come home.
Flights and cruises are awesome, but you might find yourself with hundreds of dollars in overage fees if you're not careful.
Turn off data roaming before hopping on a plane or cruise ships. Once on the plane or on the open ocean, talk, text, and especially data rates can be astronomically expensive. If that happens, you may need to contact your carrier once you get back on land to authorize overage charges just to get service again.
For a quick way to block unwanted data use, turn on Airplane Mode. Even with Airplane Mode turned on, you can manually enable WiFi or Bluetooth.
Telus Mobility Canada-US Travel Rates
Telus Easy Roam solutions make travelling easy. Once upon a time, taking your cell phone south of the border resulted in huge fees, and we've all heard horror stories of returning from vacation to a phone bill over $1,000. With Easy Roam, Telus charges you only $7/day for trips to the US, Puerto Rico and the US Virgin Islands. While there you continue to use your minutes, texts and data just like you were back in Canada. Calls within the US are included while travelling too!
You should always track how much time you talk and how much data you use since incurring overage charges in another country can still add up quickly.
Telus Canada-US Daily Plans:
Log into your My TELUS account through the web site, your mobile app, or call Telus at *611 from your device. Internationally you can call them at +1 416-940-5995 but long distance charges may apply.
Before you leave on your trip, confirm you're signed up for Easy Roam. Once you're travelling then call, text or use data like you normally would. Telus will charge your account $7 and you'll have access to your regular plan just like you are back home in Canada. After 24 hours then it's a new day. Telus won't charge you another $7 until you use talk, text or data again. The next 24 hours is another $7. When you return back to Canada the service will automatically stop.
Telus Canada-US Vacation Plans:
After 20 days per monthly bill then you can continue using Roam Better for the rest of that billing period without additional charges. Be aware that this depends on when your billing period starts and ends, not necessarily by calendar month.
Telus also offers Travel Passes that give you freedom to travel the US up to 30 days for only one low charge.
- $30 Roaming Pass includes 300 incoming and outgoing minutes in the US and back to Canada, and unlimited texts. Data is not included.
- $100 Roaming Pass includes 1.5GB data and unlimited talk and text.
Telus Canada-US Plans for Regular Visitors:
If you travel back and forth to the US like most people go down the street to get groceries, the Telus Canada-US plan lets you use an existing Canada-wide plan while you go down south. Adding $15/month to any line gives that phone unlimited calls to the US and across Canada. You can use your minutes, text and data while anywhere in the US. It's like the daily Roam Easy package above without the $7 fee.
Telus Mobility International Travel Rates
For world travelers, Telus has many options. You can choose between Roam Easy plans which let you use your Canadian cell phone plan in 150 different countries, or Travel passes which package minutes, text and even data.
Telus International Travel Daily Plans:
Activate Roam Easy on your Telus Mobility account and you'll be able to use the minutes, texts, and even data from your regular plan while travelling almost anywhere in the world. With support for 150+ countries, Roam Easy adds $12/day to your month-end bill. Each "day" ends 24 hours after it's activated. You won't be charged again until you use your minutes, texts or data but once you do then $12 gets you another 24 hours.
Telus International Travel Vacation Plans:
You're only charged $12 over each 24 hour period from the first time you use your minutes or data. After that you won't be charged again until you use your phone. So, if you make a call on Monday morning but then don't use your phone again until Thursday evening, you won't get charged for Tuesday or Wednesday.
After using Easy Roam for 13 days in a billing month you can keep using your minutes and data without any additional fees Your Easy Roam service is capped at $150/month so you can continue using Easy Roam for the rest of your billing period without additional charges. Remember this is by billing month, not calendar month so be aware when that starts.
With access to over 150 destinations worldwide, Discover Roaming Pass is also an option for $120. From activation you have 30 days to use 1GB of data, 400 texts and 150 minutes of talk time.
Telus International Travel for Regular Visitors:
Telus offers a great Canada-US plan for regular travelers, but doesn't currently have plans for other countries. In 2018, Telus tried out a Canada-China travelling plan similar to the existing Canada-US monthly plan but that offer has since expired. If that's interesting to you make sure to let Telus know to bring it back.
Countries With Telus International Roaming
More than 150 countries are supported across the globe by Roam Easy service and Roaming Passes, offering high-speed LTE service almost everywhere in North America, South America, Europe, Asia and Oceania, as well as much of Africa. Check out the Telus Mobile Travel site for the most up-to-date list.
Choose a Destination Carrier Plan
While in Canada, Telus Mobility customers have access to the largest nationwide cellular network. However, our country also also has some of the most expensive data rates in the world. If keeping the same phone number as you use at home isn't a concern, jump on a daily or monthly plan with a local carrier once you arrive at your destination.
You'll need to be aware of a few details:
- You'll get a different phone number . Email and social media connections will remain the same so long as you're using the same phone. This also brings up another issue:
- Your phone needs to be compatible . You may want to check which carrier will work with your phone's technology . As a general rule, phones that works in Canada on Telus will work on Verizon and Sprint networks while in the United States. However, almost every carrier today uses a modern LTE network that is compatible with smartphones sold within the last four years.
- Your phone needs to be unlocked . This is something you need to do before you leave if you intend to use a local carrier outside Canada. All phones recently bought in Canada are unlocked at purchase. If you bought your phone before 2018 you should confirm that you can use your phone on a different cell network. WhistleOut has a popular guide to help you unlock a cell phone in Canada .
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Telus business offers exclusive discounts for air canada for business customers..
TELUS offers worry-free roaming, on the Fastest Mobile Network in Canada  . Access unlimited data  plans with no overage fees to keep your business connected on the go. Bundle with special offers on security, office Internet and collaboration tools for even more savings!
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- 5G access requires a compatible device and connection to TELUS' 5G network where available. Speed and signal strength may vary with your device, configuration, Internet traffic, environmental conditions, applicable network management and other factors. For more information, visit 5G and 4G LTE, HSPA+ & LPWA network coverage map | TELUS . Based on analysis by Ookla® of Speedtest Intelligence® data for Q2-Q3 2017, Q1-Q2 and Q3-Q4 in 2018, 2019, 2020, 2021 and Q1-Q2 in 2022. Ookla trademarks used under license and reprinted with permission.
- Data speeds reduced to a maximum of 512Kbps after your included high-speed data bucket is exhausted. Speed may vary with your device, Internet traffic, environmental conditions, and other factors.
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Owner's advantage 5g+ can-us 50gb, plan features, access to the best 5g devices., fastest customer support., same day device repair., telus health virtual care., business tablet plans, unlimited access tablet plan, unlimited 5 for business tablet plan, mobile internet, business mobile high speed, base plan - up to 100 mb, between 100mb-2 gb, between 2-5 gb, between 5-10 gb, between 10-20 gb, between 20-30 gb, between 30-40 gb, between 40-50 gb.
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Corporate Mobile Plan
Procurement services has contracted telus mobility to be our exclusive supplier of, mobile device service from november 1, 2020 to may 31, 2024..
Please refer to the Telus Plan for contract pricing and feature details. Here are some of the highlights of the current contract:
- Unlimited texting, pictures and videos to Canadian numbers
- Free nights and weekends
- Cell phones will no longer be subsidized through the service provider which will result in the elimination of early penalty/cancellation fees
- Cell phone devices must be purchased through Procurement Services by submitting a request in uMobile
- Preset roaming rates when traveling outside of Canada (no need to request travel bundles to be added prior to the trip departure)
To request a new line, transfer an existing number, or purchase a new cell phone, please login to uMobile and complete the appropriate form.
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New TELUS Owner’s Advantage Plan gives Canadian business owners exclusive benefits including the ability to upgrade to the latest devices every year, all on the world’s fastest network
Telus is the first canadian carrier to launch a game-changing mobility rate plan designed to meet the specific needs of small business owners.
Vancouver, British Columbia, CANADA
VANCOUVER, British Columbia, Oct. 15, 2020 (GLOBE NEWSWIRE) -- In celebration of Small Business Month , TELUS is continuing its commitment to support Canadian small businesses by becoming the first national carrier to deliver an exclusive mobility plan tailored to help business owners stay connected to their family, business and community. The Owner’s Advantage Plan offers a wide variety of exclusive benefits designed to provide greater value and more flexibility than ever before. For the first time in Canada, a business mobility plan includes one year of complimentary access to TELUS Health Virtual Care , providing owners, their families and ten of their employees access to on-demand virtual healthcare.
“At TELUS we believe that small businesses are the heartbeat of every community. That is why we’ve designed an exclusive plan that keeps business owners connected with the latest devices and VIP support, all on the fastest network in the world,” said Roi Ross, Vice-President of Marketing, TELUS Business. “Our goal with this plan is to offer greater peace of mind and exceptional customer service that saves owners time and provides great value.”
The Owners Advantage plan includes the following exclusive benefits:
- Upgrade every year: Stay ahead of the competition and upgrade your smartphone to the latest and most advanced 5G smartphones every year.
- Same day device repair: Quickly reconnect with same day screen repair included in your plan and available at more than 80 Mobile Klinik locations nationwide .
- Fastest customer support: Save time and get back to running your business faster with front of the line access to customer support.
- Endless data: Plan includes 50GB of high speed data and no overage charges for added peace of mind, all on the fastest mobile network in the world.
- TELUS Health Virtual Care: Owners get one year of complimentary access to on-demand virtual healthcare service, Akira, for themselves, their family, and up to ten of their employees – 24/7, 365 days a year, in English and French.
“Running a small business is extremely hard work and creates incredible demands on all those involved; especially when dealing with the challenges created by the COVID-19 pandemic,” continued Ross. “The physical and mental health of those you care about most is paramount. We’re proud to be the first Canadian carrier to offer our TELUS Health Virtual Care service to small business customers and their employees, as well as their families.”
For a limited time as part of Small Business Month, the Owner’s Advantage plan is $110/month (regular price $120/month), plus the monthly cost of your device. For the latest information about the Owner’s Advantage Plan, please visit: www.telus.com/ownersadvantage .
About TELUS TELUS (TSX: T, NYSE: TU) is a dynamic, world-leading communications and information technology company with $15 billion in annual revenue and 15.4 million customer connections spanning wireless, data, IP, voice, television, entertainment, video and security. We leverage our global-leading technology to enable remarkable human outcomes. Our longstanding commitment to putting our customers first fuels every aspect of our business, making us a distinct leader in customer service excellence and loyalty. TELUS Health is Canada's largest healthcare IT provider, and TELUS International delivers the most innovative business process solutions to some of the world’s most established brands.
Driven by our passionate social purpose to connect all Canadians for good, our deeply meaningful and enduring philosophy to give where we live has inspired our team members and retirees to contribute more than $736 million and 1.4 million days of service since 2000. This unprecedented generosity and unparalleled volunteerism have made TELUS the most giving company in the world.
For more information about TELUS, please visit telus.com, follow us @TELUSNews on Twitter and @Darren_Entwistle on Instagram.
For media inquiries, please contact: Brandi Rees TELUS Public Relations [email protected]
US & International travel roaming plans for business, Easy Roam® | TELUS Business / Small & Medium Business / Mobility / Travel & Roaming Effective March 8, 2023: The daily rate of Easy Roam will be $14 in the US and $16 in over 200 international destinations. Travel with Easy Roam for Business and stay connected for less.
Travel with Easy Roam for Business and stay connected for less. Get access to data from your monthly Corporate plan and enjoy unlimited talk and texts to the US and in 200 international destinations. Only pay for the days you use your data, talk or send texts while travelling. Check if you have Easy Roam
Pay-per-use rates for USA Data: $5.00 per MB Calls: $1.60 per minute Text: $0.75 per text See the following for International Pay-per-use rates Terms and Conditions Rates are subject to change. Voicemail notification may not be available in all travel destinations.
Routes and Partners Flight Passes Fare Options and Fees Business Travel Upgrades Opens in a New Window PlanPlan Baggage Check-In Information Travel Requirements Special Assistance Peace of Mind FlyFly Flight Information On Board Customer Support Air Canada on your Mobile At the Airport Premium Services
Pre-Trip / Pre-Stay Trip / Arrival Guest / Traveler Support Guest / Traveler Loyalty Anticipatory CX Awareness & Online Booking Showcase the travel experience like no other. Ensure your website and mobile apps are beautifully designed combining a unified experience with low customer effort.
Shop TELUS cell phone plans for your small business. Get the latest Unlimited 5G plans with multi-line discounts to reduce your monthly bill. Skip to content Skip ... Save $10/month when you activate an eligible TELUS Business rate plan on a 2-year term 6. Plus, save an additional $100 when you buy online. 2. Select a plan. Helping you thrive ...
Travel Packs are monthly payments that are added to your regular monthly Rogers bill. They give you a specific, limited amount of pre-set access for calls, text, and data. Just how much of each you get, and how much you pay, varies a whole lot based on what region you're going to.
Telus International Travel Daily Plans: Activate Roam Easy on your Telus Mobility account and you'll be able to use the minutes, texts, and even data from your regular plan while travelling almost anywhere in the world. With support for 150+ countries, Roam Easy adds $12/day to your month-end bill. Each "day" ends 24 hours after it's activated.
Community Power User. Options. 08-21-2019 05:33 PM. Telus has dropped the 30 day plans, leaving pay-per-use, EasyRoam, or Canada-US plans for regular travellers. NFtoBC. If you find a post useful, please give the author a "Kudo". View solution in original post. 1 Kudo. Reply.
TELUS Business Plans are designed to manage wireless usage and cost. Unlimited data or shared data. Save with our multi-unit discount on mobility plans. ... Add this plan to your Unlimited for Business mobility plan to get an additional 5GB for your tablet. MOBILE INTERNET. Business Mobile High Speed. I. Plan adjusts to your monthly data usage. I.
Book Travel Routes and Partners Flight Passes Fare Options and Fees Business Travel Upgrades Opens in a New Window PlanPlan Baggage Check-In Information Travel Requirements Special Assistance Peace of Mind FlyFly Flight Information On Board Customer Support Air Canada on your Mobile At the Airport Premium Services
Get TELUS business lines for your team and save up to $35 per line. Unlimited Plans BUSINESS TABLET PLANS MOBILE INTERNET Unlimited for Business plans Browse through our Unlimited plans and find what's best for your business. All Plans include Unlimited calling Unlimited messaging Call display, Call waiting, Conference calling
Select your Business size. 1-100 employees. Small & Medium Business. 101+ employees. Commercial. Support. Find a store. Contact us. The TELUS team acknowledges that our work spans many Territories and Treaty areas and we are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the ...
Business; Health; Agriculture & Consumer Goods. ... The TELUS team acknowledges that our work spans many Territories and Treaty areas and we are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. We recognize the land and the benefits it provides all of ...
TELUS plans for endless data. Buy More. Save More. The more business lines you buy, the greater your monthly discount. Save up to $35 per line, per month as your business grows. Business Lines. Monthly Discount For Each line. 2. $10.
Corporate Mobile Plan Procurement Services has contracted Telus Mobility to be our exclusive supplier of Mobile Device Service from November 1, 2020 to May 31, 2024. Please refer to the Telus Plan for contract pricing and feature details. Here are some of the highlights of the current contract:
For a limited time as part of Small Business Month, the Owner's Advantage plan is $110/month (regular price $120/month), plus the monthly cost of your device. For the latest information about ...